Glowforge pro warranty. debbie1 December 16, 2020, 10:41pm 3.

Glowforge pro warranty 7 Likes. The Pro is jut out there so I don’t think anyone has done one. Because of a bunch of snafu on GF’s part, I was upgraded to a Brand New From the Factory GF PRO. donbotha January 14, 2022, Other than cutting a hole to enlarge the rear passthrough, no. 1 of Glowforge Performance Laser Air Filter - Indoor Air Filtration for Glowforge Plus, Pro, Plus HD, and Pro HD Laser Engravers Glowforge Pro used in 3,000+ schools. My warranty for my glowforge pro just expired but I am planning on selling it in the next few months to upgrade to a larger machine (based in Seattle WA for anyone who is interested!) Glowforge just emailed me about purchasing an extended warranty - 1 year for $899 or 3 years for $1199. debbie1 December 16, 2020, 10:36pm 1. Glowforge Pro provides users with manual tutorial videos, a user community, and periodic information shared with you via email. If you’d like to do this, you’ll send us your printer and we’ll credit 75% of your I saw on Amazon they offer a 4 year extended warranty for $76 for the plus and wondered if anyone has bought a Pro and then bought an extra warranty elsewhere? I like the 4 years extended on the Plus. ” – Glowforge Pro product page on the Glowforge website, March 2020 when @cutloosetheties made their purchase. It worked for awhile until it suddenly not cutting anymore but the head keeps moving. It also features upgraded components and increased laser power, with top engraving speeds Extended Warranty: With a standard 3-year warranty, the OneLaser X surpasses the 1-year warranty of the Glowforge Pro, reflecting OneLaser's confidence in the durability of their machines. I do not use it every day. I’ve cut/engraved 3 things now it won’t print or cut. 5in with the tray, 2in without the tray. And if you need to speak with a representative, you can schedule a meeting. In November of 2021 my GF Pro was replaced. Glowforge Pro is the brand's high-end machine and has some notable features that make it stand out from the other Glowforge models, and the competition. I checked the socket by plugging something else in, I changed out the cord from a desktop computer we Good afternoon! I had some troubles with our Pro unit and after some back and forth and trying a cable replacement I was told that our unit was not fixable and that we’d receive a replacement unit under the warranty. These posts run the gamut of personal experiences. Material Size: Glowforge Spark & Aura work with materials 12” x 12” size. The Pro model I have has an exhaust fan failure: the blades are stuck to the shroud, so no turning at all. +1 888-8GLOWFORGE Glowforge pro won’t take pictures, it’s 8 months old. Material Size: The Glowforge Aura works with materials 12 in x 12 in size. I know many people have purchased the GF Pro for many different reasons, including: Always going for the best version available. 3 years. That's why we created the Help & Learning Center to get you the answers you need quickly and have a dedicated customer support team ready to assist you when you need a more personal touch. After running around 8-10 cuts (each cut is around 6 mins), the laser was no longer engraving or cutting but the head unit keeps moving. With a powerful 45 watt laser and upgraded solid-state cooling, it cuts up to 20% faster and engraves up to three times as fast as the Glowforge Basic. I have not even had my a Glowforge Pro for a year and the bulb cracked and glass broke inside of the bulb. I have made so many wonderful things with this machine I can’t imagine life without it. Glowforge Premium Subscription. and it looks like there have been recent entries where the temperature was above the Glowforge Pro’s operating range. With Glowforge’s integrated design tools & ready-to-use classroom projects, your students can turn their creative ideas into 3D reality. “Upgraded solid-state cooling allows nonstop printing all day long. About Us User Manual Support Main Menu. The Pro has double the warranty. Beyond the Manual. Also, the machine is not under warranty anymore and is almost 2 years old. Also made some things for my daughter which for once said “That’s cool”! Coasters for friends as gifts, It includes Glowforge Pro HD (our fastest laser ever!), Glowforge Pro, Glowforge Plus HD, and Glowforge Plus lasers. Support team at 1-855-338-2122 8am-5pm, M-F Pacific Time Zone We want everyone to have the amazing experience of printing on a Glowforge 3D Laser Printer. 10. It’s no longer under warranty and I’m stuck with 40 Watt Laser* 1 Year Warranty; 2X Top Speed (really only relevant to engraving) “Improved Hardware” – they are super vague about this, but it is likely something to do with the gantry system to help with the slightly higher engrave speed. The extended warranty covers your Glowforge printer after the original purchase warranty expires, so Trying to get some help on this issue. And we have already sold $70. I am past my warranty and my Pro needs repair. Air Filters. Xabbess December 31, 2021, 2:58am 7. Support has been helpful and I can upgrade sort of to a refurb pro and I’m actually unsure if that’s a good move (because I don’t like change) but has anyone had issues with refurbs and or has anyone used hello@glowforge. Products Warranty, Repairs & Support. With cutting-edge optics, unmatched speed, and intuitive features like Preview Mode, Glowforge Pro HD isn't just a tool — it's your business's next big leap forward. x 10. Create a unique and unforgettable experience for your clients as you cut, engrave, and score custom products in-house. Glowforge have been great at getting another unit sent out quick to replace it but I have just had the UPS Choices email informing me that I now owe import duty for the full price of a new unit I’ve already ordered, so I hope this question has a positive outcome : ) But I don’t see any information on the warranty that will come with the machines, nor what customer support is going to look like. So much so that I’ve gotten a 53x35 130w one now and looking to purchase a second one. ) No that second machine was very precise and I have designed a plethora of things that slot together which I would then cut and sell. The Glowforge Pro model comes with a 45 No. 2019. What @ Laster cut Stand _1 of 3 (plywood). Air Filter Cartridges. Filing a claim is simple and easy. It’d be a set. 2 times as fast. The sheets I am cutting from are the 48" ones. with your file or settings. Will I be offered the extended warranty? Saw a topic that said Glowforge is now offering an extended warranty to some Glowforge owners in December. See this Shopbot video for the process I do have a support ticket open for this, just have a few questions to see it I’m reading into this or what. The Glowforge Plus and Hi All, I’ve had my Plus since 2019 and never had that many issues but after I cleaned it recently it never worked again. If it doesn’t, then you know something’s really wrong and can contact support for a warranty claim. gamn1958 December 16, 2020, 10:41pm 2. 60950-1-07 (R16) by TUV Rheinland Warranty Anyone have trouble with their $7,000 machine stuck on “centering” or “homing” with basically zero support from the company? Do I just return it? I’ve read a few threads and have tried a few things, but I’m not going to do anything that voids the warranty. The Glowforge Plus, Plus HD, Glowforge Tested for safety and compliance at a nationally recognised test lab, the Glowforge Pro is safe to use in your home. Oof! That’s disappointing. Interestingly the Glowforge did not shut down when this happened; huge smoke cloud in We cannot ensure the safety and reliability of a user-modified product. For that reason, modifications to a Glowforge product void the Limited Warranty that comes with it. 9 KB) Trying to cut the board as shown in the pdf and using the setting in the picture above. It’s $799 for three years. Contact Glowforge Customer Support Laser tube is rated for 2 years and is $500 when out of warranty. Pro. Better “Product” means Glowforge’s hardware products, including those known as “Glowforge Basic,” “Glowforge Plus,” “Glowforge Pro,” “Glowforge Aura™,” and Glowforge air filter products (including “Glowforge Performance Air Filter™,” and “Glowforge Personal Filter™”), and related spare parts, materials, and accessories. However, what bothers me is that they started my one year warranty the day the original one Hey guys 🙂 Here is my first topic about the exhaust fan which I gladly removed. (14 Key chains at 5. As a buyer, I look at that. As everyone knows I am super pro but yes Glowforge Owners Forum Glowforge Pro Passthrough. I was at the end of a small job (15 minutes cutting mdf) when this happened. To help troubleshoot your exhaust So I started to use my 3rd Glowforge Pro last week. I have a Pro version. 5mm too high (I know this from talking to glowforge support and the machine logs), so, after much discussion, they agreed to send me a new laser head and carrage under warranty. Will the warranty cover the filter since it is a separate order and likely will arrive separate from the basic or pro? If the laser is rated at 2000 hours and I use my pro so much that I burn out the laser every 3 months will I get a new laser 3 times in that year? If the laser is rated at 2000 hours and I use my Glowforge roughly 100 hours a year, but it fails at 380 days will you The Glowforge Pro is a Class 4 laser device and comes with all necessary safety training materials Certified to UL/ANSI/IEC 60950-1-07 and CAN/CSA-C22. If you purchase a used or secondhand printer, we’d be happy to make sure you have an account and a copy of the manual to ensure safe printing. I have no idea why it happened. I use machine for about 4-8 hours 5 days a week. I was suppose to have one shipped to me, I haven’t heard back from you guys at all. It also comes with a 12 Month Worry-Free Warranty. International Customers are responsible for the cost of shipping an authorized warranty return to Glowforge and for prepayment of return shipping. Obviously, that would invalidate any remaining warranty. The “refurbished” pro had an issue where it would always focus about 1. Warranty: The Glowforge Plus and Glowforge Pro both come with a full 12-month warranty. Is there anyway to still use it or is it just a giant paperweight. 00 worth of products. 12 Month Worry-Free Warranty. As I just saw in Dan’s post “Anatomy of a $5M Week” that the pro will “run all day” but what is not mentioned is how long the basic will run and how long it will need to Hi friends, My last post was about the dragon I used my Glowforge Pro to make. I’ve been informed that my machine is still under warranty and should be replaced, but I’m facing significant challenges in getting the issue resolved. Hi All, It’s been a great ride with Glowforge as one of the initial investors and it led me to success. Similar verbiage has been used for most of the years it’s been for sale. And since a purchase can’t have any defects, that wouldn’t make sense. Most other laser cutters for the home use a Class 1 laser, or diode lasers, so Does anyone know how to prove to UPS that a warranty replacement Glowforge is such? I received (and payed import duty) a Pro model to the UK which was damaged in transit. I am sure they will want to get you a working, intact machine. If you purchase your product directly from Glowforge, warranty coverage for your product starts on the date of Help your product stand the test of time. 12 months. First I purchased an inline fan because it was quitter but when the air was leaving the machine the exhaust fan were rotating, making a loud I agreed, and we exchanged. Will I get a new warranty with a refurbished replacement? Your replacement printer will be covered for any time remaining on your original manufacturer’s warranty, as well as your extended warranty. 2 days after I got the replacement it would not power on. As with many things, just something one needs to decide up their own. If you purchase your product from an The short version is that there’s a 6 month warranty on basic and a 12 month warranty on Pro. You should contact support. Buy Glowforge. It also features upgraded components and increased laser power, with top engraving speeds 3 times as fast as the Glowforge Basic and cutting speeds 1. It has done that every 2 or 3 shut downs since I got the replacement. It’s doable with a Basic but if you need to ask how you shouldn’t do it 🙂 One technique that will work is using indexing pins. My oroginal Pro had a failed motor in month 13, the replacement refurb Warranty: Spark, Aura, Glowforge Plus, Plus HD, Glowforge Pro, and Pro HD all come with a full 12-month warranty. EDIT: Pretty sure it doesn’t make a difference, but for info I am using the front pass-through slot. That means if you modify your Glowforge, it will no longer be eligible for any applicable free shipping under the warranty, nor will repairs of any kind be paid for by Glowforge. Avoiding buyers remorse/fear of missing out. I’ve not really had any tech problems with the machine since I swapped it a few years ago under warranty. pdf (44. or at least terminals to repair this harness? GF support said its not a replacement Hi, my Glowforge Pro just tripped a circuit breaker and when I reset and switched the machine back on there was a loud pop and immediately trips the circuit breaker again. Upgraded solid I have until tomorrow to decide whether or not to get the 3 year extended warranty for my GF Plus. Looking for a clarification reply from Glowforge on the Warranty offer– but I want to be sure before I jump in with $1,199 for my Pro The announcement says the warranty includes basically everything, including the tube are covered in fullbut the fine print (when you click the warranty link) under “What is not covered” 7. The replacement, a refurbished model, died about a month ago. I have made sure the wall outlet has power and still nothing. Understand warranty was gone after 2 years, Paid for a Newly Remanufactured. The Help & Learning Center has a wealth of information Glowforge Pro comes with a 12 months warranty, and customers say that Glowforge is easy to set up and use. 1. 12 Month Worry-Free Warranty; Lifetime free access to Glowforge Print software; Add Performance Laser Filter For $1,295 Warranties don’t reset. OK! We’re going to do it. Through a combination of quality and ease of use, they've hit a sweet spot that appeals to hardcore makers and the crafting space. “Product” means Glowforge’s hardware products, including those known as “Glowforge® Basic,” “Glowforge Plus,” “Glowforge Pro,” “Glowforge Aura™,” “Glowforge Spark™,” and Glowforge air filter products No Warranty for Prints. It can cut materials up to 1/4″ thick, and engrave materials up to 3/4″ thick with the cutting tray removed. Glowforge has offered me a limited time deal to replace my machine for the GLOWFORGE BASIC, GLOWFORGE PLUS, GLOWFORGE PRO, COMPACT FILTER, AND GLOWFORGE AIR FILTER LIMITED WARRANTY If your shipping address is within the European Union, your country’s consumer product warranty laws apply, and the If you submit a valid claim under this Limited Warranty, Glowforge at its sole discretion will (1) provide you with I have never seen a Glowforge ad stating that the machine could run 24/7. When I Tested for safety and compliance at a nationally recognised test lab, the Glowforge Pro is safe to use in your home. I wanted an American Made laser cutter, @Dan & Co. I purchased a Glowforge in August 2020 and I never used the exhaust fan. So being that I am somewhat proficient with artwork from owning a t-shirt company, I ventured out to see what life was going to be like with the Glowforge Pro we purchased. I burnt out the power supply on my last Glowforge unit and they sent me a “new” replacement. My question is to those who have had their machines Glowforge sent me 2 ways to rectify my problem. This happened at a first Print on a day following successful runs with no trouble. It probably has less than 5 hours of cutting time on it. While this isn’t the full legal warranty (coming soon, from our friendly neighborhood lawyer), this is the basics of what we plan to cover with it: The short version is that there’s a 6 month warranty on basic and a 12 month warranty on Pro. I am afraid my Glowforge is one of the most popular laser engravers and laser cutters on the market. Laser cut, score, and engrave materials right in the classroom. What I was not aware of was that there was a difference in duty cycle between the two units. However I’m annoyed at the high failure rate Glowforge machine’s have. Works with hundreds of materials. Is this the same on the pro and basic? I’m considering upgrading to the pro as I’ve recently had a couple of cases where it would be beneficial to be able to work on something larger than the basic’s work area and thicker than the 0. We understand that sometimes you may have questions or concerns about your Glowforge product or services. Our Craft Series is for crafters and other creative enthusiasts looking to level-up their making with compact, easy-to Hello. I do not have any warranty left on this unit. evansd2 January 14, 2022, 6:21pm 3. rjg1966 September 26, 2020, 11:07pm 1. Customer Support: From setup to Compared to Glowforge Plus’s 40 watt CO2 laser, Glowforge Pro uses a 45 watt CO2 laser which lets it cut at speeds up to 12X faster than Glowforge Aura. debbie1 December 16, 2020, 10:41pm 3. This one I got a good deal on a refurbished. Hi, how long is the warranty on the GF pro? 1 Like. Is anyone familiar with this? The Pro model comes with a 1-year warranty and is classified as a Class 1 laser product. It is iike-new in condition and has just under 6 months of warranty remaining. My original Glowforge lasted about a month and maybe a half. Please help! We got our Pro unit last year so we are like 5 months out of warranty. Thank you. Just purchased the Pro, haven’t got it yet and won’t until January 2022. Sofor what it’s worthlots of answers but no real suggestions. com 1938 Occidental Ave S Suite C Seattle, WA 98134 Sales Speak with a Glowforge expert, you’ll be able to get fast answers to your questions and figure out which machine is right for you. Just received it in my shop and comes with the remainder of the 90 day The Glowforge Pro is the same size but can print enormous objects with the Pro Passthrough slot, and has upgraded cooling for all-day use. Premium Proofgrade™ Materials. Instead of sending you a refurbished replacement, we can send you a new Glowforge Pro HD. As of 2025, all Performance Series lasers are proudly designed, made and serviced in the USA! Glowforge Pro HD Laser: 38” (W) Glowforge Owners Forum How long is the GF Pro warranty? Community Support. Glowforge's free web I see Asurion allows you to buy an extended warranty on Amazon even if you buy your unit from Glowforge directly for only $76. When out of warranty a new print head is about $566 ($414 if you send back your current print head) When This Limited Warranty covers the Basic Model, Compact Filter, and the Glowforge Air Filter for 6 months, and the Plus and Pro model for 12 months. Once I get mine I’ll do one if no one else has done one earlier (my ship date is the end of the month 🙂 so sometime in Dec maybe for the video). You will not receive any digital goods with your used unit, and the warranty that applies is at My Glowforge Pro caught on fire and used fire extinguisher. Selling a Glowforge with an extended warranty shouldn’t be that difficult. Create confidently knowing your investment is protected by Glowforge’s comprehensive warranty. Are you familiar with setting speed and power in the interface? If your power is set to 1, the machine will go through the motions but not actually cut/score/engrave. This fixed the problem and I was on my way. And also where it’s located and if it will be shipped or pick up only. The maximum material thickness that can normally be used is 0. Quick History: My original GF PRO went down on me Sept. 1 send it in for repair and get a refurbished replacement. Key Features: Laser Cutter / Engraver 45W Class 4 Unlimited printing power with endless possibilities Ideal option for home, business, or school Compatible with everything The Glowforge Pro 3D Laser Printer is the ultimate option for home, business, or school. We’re busy but not running it 24/7 and we just got this new machine a month ago FIX THIS GLOWFORGE!! hello@glowforge. . It was fine last night and now- nope won’t go. At one point, there was a guesstimate of a return for replacement in the $500 range, but that was before actual costs were taken into account, and I wouldn’t hold Glowforge Pro HD and Plus HD are made to meet the pace of modern business so users can continue to innovate and scale appropriately. Saw a topic that said Glowforge is now offering an extended warranty to some Glowforge owners in December. +1 888-8GLOWFORGE sales@glowforge. Got a couple questions, After the warranty (6 months Basic - 12 Month Pro) expires - Let just say 12 months Basic and 24 months Pro how would the following be handled? The GF (looks to be) using GT2 (or Fortunately, your Glowforge comes with an amazing warranty. If each unit has is warrantied, than that’s the way it is. Any suggestions on where I can get a replacement harness. It’s so awesome, but I just haven’t nearly had the time to dedicate to learning the design aspect that I’d hoped I would, so it’s barely been used. This plan begins as soon as the manufacturer's limited warranty expires, and lasts for the number of years you select. My plus just broke today If there is an authorized warranty claim after delivery, Glowforge will provide a Return Material Authorization label that must be placed inside the box. 2 of the circuits are broken at the sensor connector. Although this isn’t was I was hoping for, it seems to be out of anyones control based on high volumes of ordering. Elevate Meet the future of making with our fastest laser ever. Right But this wouldn’t be a reset. 1 Like. I am hoping it is under warranty. Primarily it's that 45 watt, Class 4 laser, that is a powerful and efficient piece of tech. CO2 RF Tube Upgrade : The OneLaser X offers Hello Glowforge community, I’m reaching out today to share my experience with Glowforge’s warranty support. The extended warranty covers your Glowforge printer after the original purchase warranty expires, so you can print confidently knowing your investment is protected. Meet the future of making with our fastest laser ever. I have found the problem is the harness going to the flow/temp sensor on the left. 00 each, see photo). It wasn’t even a deep cleaning, but ugh. If your warranty coverage period has expired, the replacement will not come with a new warranty, but it will be covered by a 90-day guarantee. having trouble with a heating fault. Glowforge Owners Forum Purchase Extra Warranty Protection. 1 of Glowforge Performance Laser Air Filter - Indoor Air Filtration for Glowforge Plus, Pro, Plus HD, and Pro HD Laser Engravers (0) I’ve loved being exposed to the drastic change a laser CNC machine had in my design and production methods. Otherwise, the warranty is some sort of purchase warranty rather than a warranty applied to the unit itself. 5in available with the tray, but this Warranty: 12 months. Better optics. I went The Glowforge Pro is the ultimate option for home, business, or school. 6 The Glowforge Pro is the same size but can print enormous objects with the Pro Passthrough slot, and has upgraded cooling for all-day use. When beta testing the super fast engrave speed many machines were shaking or the print heads were skipping lines when set at top Have a busted laser tube on our pro and wondering if anyone has had one replaced yet and what did it cost? Glowforge Owners Forum Other replacements were warranty replacements. We’re going to have you back up and running as quickly as we can! I’ve got two options for you. Unless warranty was extended over a year (early backers) or it restarted for each of the issues we had lol. Elevate products with HD precision Glowforge HD printers’ enhanced optics and image processing system let Warranty is up in about a month. Or 2 upgrade at an additional cost to the Glowforge pro hd. The icing on the cake they told me I qualified for a special exception and that they could ship me my replacement rather than waiting for the my current Absolutely ridiculous for the amount of money spent on the Pro and Customer Service seems NON EXISTENT!!! I plan on buying the extended warranty but now I must wait on another machine to be hopefully EXPEDITED out. 5 Likes. Might not be what you want to hear, and I’m sure Glowforge. Anyone had a Only had my pro for 2 weeks. The Glowforge Plus comes with a price tag of $4,995 with monthly installment options. So It was the black Cord that is covered under warranty. I waited patiently for Glowforge to be released, mostly because I don’t want a complicated, sensitive Chinese-built machine. It prints truly enormous objects like furniture with the exclusive Pro Passthrough and is compatible with hundreds of materials. 99 for four years! That seems too good to be true but people asked Asurion and they confirmed this is accurate. And some details: If your machine is defective when you receive it, we’ll The Glowforge Pro prints truly enormous objects like furniture with the exclusive Pro Passthrough, allowing you to use infinitely long materials. I believe they offered a 1 year to me as well but 3 year for $1200 was a better option IMO. Unit is still under warranty and as I’m sure most of you know, extended 3-year warranty is available for purchase via the company. It prints truly enormous objects like furniture with the exclusive Pro Passthrough, allowing you to use infinitely long materials. side. If you purchase your product from an authorized Glowforge retailer, warranty coverage for your product starts on your (the original purchaser’s) original purchase date. gamn1958 December 16, 2020 Selling our Glowforge Pro ($3900) for everything) which has been barely used (not sure if there is a way to show this to potential customers?). That’s your “printer test page” that verifies your Glowforge is working normally. So far this has been an expensive, underwhelming toy I can’t use it for serious production with the Meet Glowforge, the 3D laser printer that makes magical things at the push of a button. $2500. Today it will not power back on. Laser power & precision. shanicebrown088 July 4 Damage to the Glowforge Basic, Glowforge Pro, or Air Filter caused by material in the machine is not covered by this warranty unless the damage is caused by the use of Proofgrade™ brand materials used in accordance with the instructions in the manual and with the settings provided by Glowforge. Passion For Ezra. I will Our Glowforge Pro won’t power on. I had 2 choices, get a refurb unit within 10 days or wait 4+ weeks to get a new one. Tested for safety and compliance at a nationally recognised test lab, the Glowforge Pro is safe to use in your home. Everything Else. (first was replaced under warranty, second one blew a condensator in the power area. Need some advice about purchasing an extended warranty. Trying to use the 3M Novec cleaner has not worked to un-stick the blades. 3 Likes. But when we talk about Glowforge, we are Tested for safety and compliance at a nationally recognised test lab, the Glowforge Pro is safe to use in your home. What kind of warranty comes with my Glowforge? What is your return policy? How can I learn more? Welcome to the forum. com Hey All! I’m selling my Glowforge Pro that I received in January. More powerful laser. Simple setup in under 30 minutes. Guntwenty July 3, 2019, One of our most common requests from customers is that they would like us to add a standard warranty. I have seen youtube videos how people fixed their glowforge after assessing the damage but I am uncomfortable fixing any visible damages and running the machine My Glowforge Pro caught on So my original GF Pro (shipped December 17th) arrives with a shattered lid. I also have an air filter ordered Please Help!! Has anyone dealt with the glass of the door coming off your Glowforge?? I went to open it yesterday and the whole corner of my glass came off the hinge!! My Glowforge still works but I can no longer open the top I was aware that there was a a small power difference in the tubes: 45W on the the Pro and 40W on the basic. I would unplug, wait a few plug back in and it would power up. My only concern is that I heard they don’t honor their policy if the unit is going to be used to make money. GLOWFORGE DOES NOT WARRANT ANY PRINT THAT YOU MAKE THROUGH USE OF THE PRODUCT OR Glowforge Pro is the best-in-class laser for your business. I did send an e-mail as well asking for assistance. 2 NO. I had the box for the longest time, but now can not find it. I was one of the first buyers that waited for years after payment to get my Pro. jxakp tnusmhb kusv cahrvzu runv tels naqpl gfnflh hjww chtj gumyf wmsppde hgro xgcxp npawuqy