Xerox smtp error. © 1986 - 2024 Xerox Corporation.
● Xerox smtp error About Xerox: Corporate Information © 1986 - 2024 Xerox Corporation. Please verify with the email provider if any additional steps such as “Second Factor Authentication”, “Device Login Verification”, or any “App Password” is required to © 1986 - 2024 Xerox Corporation. Access the email account, Delete jobs on their server because the machine is receiving communication from their SMTP (email) server that the server disk drive or mailboxes are full. See the Related Content for additional information Check That the SMTP Server Settings and DNS Settings Are Correct. If Encryption is Required, Try Changing From SSL/TLS to STARTTLS (if available) Ping the SMTP Server Host Name From a Dos Prompt on a Computer Windows OS to Obtain the SMTP Server IP Address Setup Scanning to an E-mail Address. Perform a Telnet Test to Verify Connectivity or Identify Issues Communicating with the Mail Server. Device IP Address Must be Configured Correctly for the EFI Fiery in Single IP Configuration AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer, Xerox EC8036 / EC8056 Color Multifunction Printer. All Check your username and password provided or contact your System Administrator. Make Sure the Date and Time is Set Correctly Make Sure the SMTP Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Make Sure the DNS Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Set the Correct Time With the © 1986 - 2024 Xerox Corporation. Fault Code 017-719: SMTP Over SSL Internal Failure. For details, refer to Set Up E-mail Alerts. Enable SMTP Authentication for Scan to Email via CentreWare Internet Services Make Sure the SMTP Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Make Sure the DNS Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer, Xerox EC8036 / EC8056 Color Multifunction Printer Fault Code 027-504 occurs when the Scan to Email job fails due to an unexpected response received from the SMTP Server, such as being blocked by a firewall or Spam filter. xx. This fault code will occur when the device is unable to Communicate with the SMTP server using SSL, TLS or STARTTLS Encryption for an unknown reason. One/More Messages Were Not Sent. Related Content How To Ping the Printer To enable SMTP authentication, click SMTP Authentication, then from the menu, select SMTP AUTH. Make Sure the Date and Time is Set Correctly. Telnet Into an SMTP Server to Troubleshoot Scan to E-mail on a Computer With Microsoft Windows XP / Vista / 7 or on an Apple Macintosh With OS X (10. com Primary SMTP Port: 465 Secondary SMTP Gateway: leave it blank Secondary SMTP Gateway port: 587 SMTP Timeout: 30 Use SSL/TLS: Required Require Verify if the correct SMTP server information is entered into the SMTP settings page. In Reply Address type your email address and select Always use SMTP default Reply Address. It's just © 1986 - 2024 Xerox Corporation. Remedy: The machine will recover after the OK button is pressed or message is Configure SMTP Authentication Settings. Some email accounts require additional levels of security to access the account. Make Sure the SMTP Server Disc Space is Not Full. For more information, refer to Configure Simple Mail Transfer Protocol (SMTP) (Set Up Scan to Email) Using the Embedded Web Server. Set up or Modify Scan to E-mail Using CentreWare Internet Services (CWIS) Make Sure the DNS Information is Properly Configured. This fault code occurs when communication with the SMTP server times out after the initial connection was successful. If the problem persists, contact Support for additional assistance Configure SMTP (E-mail) Server Settings Using Centreware Internet Services (CWIS) Upgrade Xerox Device Firmware to 71. The machine cannot match the size detected with a known paper size. 3. Once the upgrade is complete, go to Properties → Apps Description: SMTP Server Connection Error Cause: Error occurs when connecting to SMTP server. (SMTP) (Scan to Email) Server Settings. Product support for: WorkCentre 3655, WorkCentre 3655i Domain information are correct. Power Off the Printer, Wait 10 Seconds, and Then Power On the Printer. NOTE: When you select SMTP AUTH (Auto), the printer automatically supports SMTP AUTH Plain/Login/CRAM-MD5. Article ID: KB0363489. Product support for: Xerox Versant 180 Press, Xerox Versant 280 Press, Xerox Versant 80 Press. Device Network Configuration Error: Invalid Hostname Message when Sending Email. Published: 2019-12-12. If the SMTP server does not require authentication to send e-mail, then select No Authentication. Wait 5 Minutes and Try Again. If the ping test fails, or the SMTP address is not configured, contact your System Administrator for additional assistance; there may be an issue with the mail server. 4. © 1986 - 2024 Xerox Corporation. This fault code occurs when the connection to the SMTP Server fails as SMTP Authentication is unsupported or not enabled on the server. gmail. NOTE: The Scan to Email Feature is Fault Code 027-772 occurs when the device is able to contact the SMTP Server but communication is rejected. Fault Code 017-714: SMTP Over SSL Failed. Product support for: VersaLink C405 Color Multifunction Printer. Xerox D136 Copier/Printer and D136 Printer, Xerox D95/D110/D125 Copier/Printer Fault Code 016-507: Email Login Error, SMTP Login Failed, Press Ok Button. Article ID: KB0325587. Set up or Modify Scan to E-mail Using CentreWare Internet Services (CWIS) Okay, how’s the dns looking? At least the smtp is good. Make Sure the DNS Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Fault Code 016-506: Email Login Error, Press Ok Button. If the problem persists, contact Support for additional assistance. About Xerox: Corporate Information. Power the Printer Off and then Back On. Configure SMTP Server Settings Using the Embedded Web Server. Xerox® is a trademark of Xerox Corporation in the United States and/or other countries. Configure Domain Name and DNS Server Addresses. 81. Set the Correct Time With the Network Time Protocol (NTP) Configure SMTP (E-mail) Server Settings for the Scan to E-mail Feature Using CentreWare Internet Services (CWIS) Make Sure the Printer Has Been Configured With the Correct DNS Server Address Using CentreWare Internet Services (CWIS) Power Off the Printer, Wait 45 Seconds, Then Power On the Printer. If necessary, Configure Simple Mail Transfer Protocol (SMTP) (Set Up Scan to Email) Using the Embedded Web Server. Print a Configuration Report and confirm that the DNS settings are correct. Fault Code 016-764: SMTP Server Connection Failure. Confirm that the SMTP server settings are correct. SMTP Gateway: smtp. Ensure that DNS settings are configured properly. Article ID: KB0030598. Fault Code 016-503 occurs when the device is unable to resolve the Hostname of the SMTP Server using DNS. Click Email. Configure Scan to E-mail for Gmail or Yahoo Using CentreWare Internet Services (CWIS) Fault Code 017-714 occurs when the device is unable to Communicate with the SMTP server using SSL, TLS or STARTTLS Encryption. Note: The hostname in the Xerox device must be set using only ASCII characters. . Make Sure that Allow Less Secure Apps to On under the Gmail Account Settings. Print a configuration report and confirm that the DNS settings are correct. For more information, refer to Enable or Disable Dual Stack IP Mode from the Embedded Web Server Fault Code 017-714 occurs when the device is unable to Communicate with the SMTP server using SSL, TLS or STARTTLS Encryption. Configure the SMTP Port and Encryption Settings Using CentreWare © 1986 - 2024 Xerox Corporation. Network Cable must be Securely Connected to the Printer. Enable SMTP Authentication for Email via the Embedded Web Server Fault Codes 027-504 occurs when an invalid response was detected when attempting to communicate with the SMTP Server. Escalate to the Next Level © 1986 - 2024 Xerox Corporation. Enter a Valid Email Address in the From Address Field in CentreWare Internet Services (CWIS) Update the User Name and Password Within the SMTP Authentication. x) © 1986 - 2024 Xerox Corporation. 62 or Higher © 1986 - 2024 Xerox Corporation. Disable Prefer IPv6 over IPv4 Through CentreWare Internet Services (CWIS) Ping the IP Address of the Server / Computer. SMTPS or SSL / TLS Option Missing from SMTP (Email) Connection Encryption Settings. Article ID: Make Sure the SMTP Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Make Sure the DNS Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) 2024 Xerox Corporation. If port 25 is being used, make sure [SMTP Authentication] is set to none, and [Connection Encryption] is set to no encryption. Perform a Software Reset at the Printer. SMTP setting unable to communicated with Office365 server. Product support for: Xerox 700i/700 Digital Color Press, Xerox 770 Digital Color Press. Make Sure the Host Name is Correct Using CentreWare Internet Services (CWIS) Mailbox or Server Disk Drive is Full. Published: 2018-09-14. Configure SMTP (E-mail) Server Settings for the Scan to E-mail Feature Using CentreWare Internet Services (CWIS) Make Sure the Printer Has Been Configured With the Correct DNS Server Address Using CentreWare Internet Services (CWIS) Power Off the Printer, Wait 45 Seconds, Then Power On the Printer. Configure SMTP (E-mail) Server Settings Using Centreware Internet Services (CWIS) Enter a Primary SMTP Gateway in the E-mail Setup menu. Perform a Software Reset. Determine the SMTP Server IP Address. Under SMTP Login credentials In Xerox® CentreWare® Internet Services, click Properties > Services. I’m using Exchange Online. Set Allow Less Secure Apps to ON when Scanning to Gmail © 1986 - 2024 Xerox Corporation. Make Sure the DNS Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Make Sure the SMTP Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Fault Code 016-764: Network Scan Error, SMTP Connection Failed, Press Ok Button Message. NOTE: The Scan to Email Feature is only If your provider is not listed, contact your provider and ask for the Primary SMTP Gateway, Primary SMTP Gateway Port, Use SSL/TLS, and SMTP Server Authentication settings. The initial default password is the printer How To Ping the SMTP Hostname From a DOS Prompt to Obtain the SMTP IP Address. Make sure the SMTP Server Name is Correct or Specify the IP Address. Could Not Transfer Message to Sending Mail Server (SMTP). Configure SMTP (E-mail) Server Settings Using CentreWare Internet Services (CWIS) Sorry for the delayed response, I appreciate the reply, Joe. Verify the SMTP hostname is typed correctly with no spaces in CentreWare Internet Services Make Sure the SMTP Authentication Login Credentials are Correct. Setup Scan to Email on the Printer and a Third Party Provider from the Embedded Web Server © 1986 - 2024 Xerox Corporation. Select the Name or IP Address type. Article ID: KB0015980. Make Sure the Username and Password for SMTP Authentication is Correct Modify the Default Email Subject name and Message Bodyin case the Default Subject and Message Body are getting caught in a SMTP Server Spam Filter. Enter SMTP. What’s the full software level? Is it above . Enter the IP Address of the SMTP server into the machine. Make Sure the Requested Domain Name is Configured Properly. Recipient Email Address : Type Have your IT check the smtp server settings, the machine can't access it. Touch OK. Configure SMTP Server Settings Using the Embedded Web Server. See System Administrator Message Refer to Configure SMTP (Email) Settings Using Xerox CentreWare Internet Services (CWIS). Telnet Into a SMTP Server to Troubleshoot Scan to E-mail Using Microsoft Windows 2000 / XP OS. Xerox 4112/4127 Enterprise Printing System, Xerox 4112/4127 Copier/Printer WorkCentre 7830/7835/7845/7855, WorkCentre 7830i/7835i/7845i/7855i 016-765 The SMTP server HDD is full. NOTE: The Scan to Email Feature is only available on the Copier/Printer model. For Protocol, for SMTP (Email), click Edit. From the home screen, touch Settings > E-mail > E-mail Setup. Fault Code 016-781 occurs when the device was unable to communicate with the SMTP due to a configuration issue. Bottom line, there are a few people that use it. Published: 2015-07-22. Disable Dual Stack IP Mode and Set to IPv4. All rights reserved. Fault Code 017-714 occurs when the device is unable to Communicate with the SMTP server using SSL, TLS or STARTTLS Encryption. Article ID: KB0363696. Googlemail. 1. Modify the Date and Time Settings. Configure the SMTP Port and Encryption Settings Using CentreWare Internet Services (CWIS) Make Sure Username and Password of the SMTP Server Are Correct Disable SMTP Authentication Using CentreWare Internet Services (CWIS) Power Off the Printer, Then Power On Configure SMTP (E-mail) Server Settings for the Scan to E-mail Feature Using CentreWare Internet Services (CWIS) Power Off the Printer, Wait 45 Seconds, Then Power On the Printer Make Sure the DNS Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Make Sure the Host Name is Correct Using CentreWare Internet Services (CWIS) © 1986 - 2024 Xerox Corporation. Configure the SMTP email port and encryption settings via Centreware Internet Services (CWIS) Configure DNS Settings in CentreWare Internet Services (CWIS Fault Code 027-779: SMTP (Email) Authentication Failure. 33 or higher. Product support for: WorkCentre 7328/7335/7345/7346. Update the User Name and Password Within the SMTP Authentication. Product support for: Xerox D95/D110/D125 Copier/Printer, Xerox ED95A/ED125 Copier/Printer. NOTE: Access CentreWare Internet Services (CWIS) and if necessary, login as System Administrator. Confirm the Login Credentials for the G-Mail or Yahoo Account. About Xerox: Corporate Information Telnet Into a SMTP Server to Troubleshoot Scan to E-mail Using Microsoft Windows 2000 / XP OS. Use the Settings Menu in the Printer. Article ID: KB0032595. 42. Configure Simple Mail Transfer Protocol (SMTP) (Set Up Scan to Email) Using the Embedded Web Server. Verify the IP Address or DNS Name When Using Scan to E-mail. Make Sure the Login Credentials for the Walkup User to Send Scanned E-mails Setting is Selected. Change Allow Less Secure Apps to On when Configure SMTP (E-mail) Server Settings Using Centreware Internet Services (CWIS) Make Sure the DNS / DDNS Settings Are Correct. Note: 2FA (2 Factor Authentication) will not work with the SMTP server setup for Xerox devices. Send an E-mail to an Internal E-mail Address and Then to an External E-mail Address. Under Protocol, next to SMTP, click Edit. (Username and Password) at the Email Server. Set Device Hostname in CentreWare Internet Services (CWIS) © 1986 - 2024 Xerox Corporation. Fault Code 016-455: Connection to the SMTP Server Timed Out. If authentication is required, for the SMTP server, enter the SMTP AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer, Xerox EC8036 / EC8056 Color Multifunction Printer Click on [SMTP Server]. Product support for: WorkCentre 5325/5330/5335, WorkCentre 7120/7125 5325/5330/5335: Power the Printer Off and On. Make Sure Access to Scan Operations (Scan Lock) Has Make Sure the SMTP Server Settings are Configured Correctly. Article ID: KB0364096. Published: 2020-01-23. How To Perform a Software Reset on Fault Code 027-779 occurs when the connection to the SMTP Server fails due to Authentication Failure, possibly due to an incorrect login name and/or password. No, the Printer Does Not Support Secure Socket Layer (SSL / TLS) Authentication for Scan to Email. However for the past week, without any configuration change, SMTP seems to work intermittently. Make Sure the DNS Servers are Entered Correctly into CentreWare Internet Services (CWIS) Refer to Configure Simple Mail Transfer Protocol (SMTP) (Set Up Scan to Email) Using the Embedded Web Server. Check for Additional Fault • Disable "SMTP server not set up" error: Disable the SMPT server not set up error message. For details, refer to How To Enable and Configure TCP/IP and DNS Settings. Product support for: WorkCentre 6505. If the SMTP server requires authentication, select SMTP AUTH (AUTO). Ping the SMTP Server From a Computer With a Microsoft Windows OS. See the Related Content for additional information. WorkCentre 7120/7125: Power the Printer Off and On. Upgrade the Machine Firmware to Software Version 55. Article ID: Published: 2019-07-31. Escalate to the Next Level Fault Code 017-714 occurs when the device is unable to Communicate with the SMTP server using SSL, TLS or STARTTLS Encryption. Make Sure the SMTP Server Settings are Configured Correctly If port 25 is being used, make sure SMTP Authentication is set to none, and Connection Encryption is set to no encryption. SMTP Server information (name and version of the server that is in use) or the provider name (in case of outsourcing). Corporate Social Responsibility. On the SMTP But the same setting i have entered in Xerox Versalink C7130 & got below errors. If necessary, Configure DNS Settings Using the Embedded Web Server. Click on the Properties tab. Product support for: Xerox Color 550/560/570 Printer. NOTE: Contact a System Administrator for the correct SMTP Settings for the Outgoing Mail Server. Fault Code 016-768 occurs when the sender email address on the device was rejected by the SMTP Server. com. xerox. The Require Information tab will be displayed. This fault code occurs when the device is able to contact the SMTP Server but communication is rejected. Environment, Health and Safety. Article ID 2021-02-26. Perform a Software Reset (Restart / Reboot) Using the All Simple Mail Transfer Protocol (SMTP) is an Internet standard used to transmit e-mail across IP networks. Product support for: VersaLink B7025/B7030/B7035. Configure IP Settings. The printer uses SMTP to transmit scanned images, Internet Fax Once the App Password is created, enter the 16 digit code (without spaces) in place of the current scan to email SMTP authentication password. Make Sure the SMTP Server Settings are Configured Correctly. Click on Setup. Configure SMTP (E-mail) Server Settings to Use the Scan to E-mail Feature. Article ID: KB0232703. This Problem Requires Additional Assistance. Device IP Address Must be Configured Correctly for the EFI Fiery in Single IP Configuration. Make Sure the Network That the Printer is Connected to Conforms to Basic TCP/IP Guidelines for Networking Fault Code 016-772 "Scan Data Repository Failure" or "DNS Server un-sets up in SMTP" occurs when the device is unable to resolve the hostname of the SMTP server over DNS, or the DNS Server is not configured properly on the device. If you enabled SMTP authentication, then for SMTP AUTH User Name, SMTP AUTH Password, and Retype Password, type the login credentials. To set auto discovery, for Auto Discover SMTP Server, select the check box or enter the SMTP server domain. Published: Use the IP Address of the SMTP Server Instead of the Host Name. For details, refer to Set up E-mail Alerts. Confirm the IP Address of the SMTP Server, and Use the IP Address Instead of the Host Name Power Off the Printer, Wait Two Minutes, then Power On the Printer About Xerox: Corporate Information Change Login Name Format For SMTP Authentication Using Centreware Internet Services. In Use SSL/TLS select Disabled , Negotiate or Required . SMTP Gmail Scanning. To ensure proper function of the Scan to Email feature of the device when SMTP Authentication is used, the Login Username and Password used for the SMTP server must be correct. Fault Code 027-779: Authentication Failure by SMTP-AUTH. Set Login Credentials to Access SMTP Server to None Using CentreWare Internet Services (CWIS). To configure SMTP server settings: In the Embedded Web Server, click Properties > Connectivity > Protocols > SMTP Server > General. Set Allow Less Secure Apps to ON when Scanning to Gmail. Make Sure the Configured SMTP Athentication User Name and Password is Correct Within the Embedded Web Server. How To Configure the SMTP Port and Encryption Type from CentreWare Internet Services (CWIS) Use a Supported Compatible Internet Browser When Making Printer Configuration Changes Via CentreWare Internet Services (CWIS) Fault Code 016-765: SMTP Server Hard Disk is Full. 016-766 The memory capacity allocated by the SMTP server is exceeded. Product support for: WorkCentre 7425/7428/7435. In the Embedded Web Server, click Properties→Connectivity→Setup. Modify the Message Subject and Body from CentreWare Internet Services. Article ID: KB0132901. Make Sure the SMTP Server Login and / or Password Match the Information for the E-mail Server. Fault Code 016-764 SMTP Server Connect RAP. Fault Code 027-773: SMTP Server Communication Timeout. Contact Support Note: If you are accessing Xerox CentreWare Internet Services for the first time after printer installation, you will be prompted to change the default Administrator Account password. To obtain the correct SMTP server information for your device, contact your ISP (Internet Service Provider) or network administrator. Configuring SMTP Server Settings. Published: 2020-11-02. Modify the Default Scan Color (Auto-detect, Color, Grayscale, or Black & White) for Scan to E-Mail AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer, Xerox EC8036 / EC8056 Color Multifunction Printer. • Check the network setting. Configure the settings. People push buttons. Article ID: KB0232286. Configure Simple Mail Transfer Protocol (SMTP) For Scan to E-mail. Refer to Configure DNS Settings Using the Embedded Web Server . Model name of machine, SW Version About Xerox: Corporate Information Fault Code 016-764: SMTP Server Connect Fault. Either the server is wrong, the crentials are wrong, or it's being firewalled. Article ID: KB0363746. Modify the Domain Name System (DNS) Server Address Using CentreWare Internet Services (CWIS) Set the Date and Time Telnet Into a SMTP Server to Troubleshoot Scan to E-mail on a Computer With Microsoft Windows 2000 / XP Operating System (OS) About Xerox: Corporate Information Innovation Fault Code 027-779: Authentication Failure By SMTP-AUTH Product support for : VersaLink B400 Printer, VersaLink B405 Multifunction Printer, VersaLink C405 Color Multifunction Printer, VersaLink C505 Multifunction Printer Configure SMTP to use "SMTP AUTH" Make Sure the E-mail Address Has Been Entered Correctly. Fault Code 016-513: SMTP Server Timeout. Make Sure the SMTP Server Settings are Telnet Into a SMTP Server to Troubleshoot Scan to E-mail on a Computer With Microsoft Windows 2000 / XP Operating System (OS) Power Off the Printer, Then Power On About Xerox: Corporate Information Make Sure the Machine Time is Correct. Use the Embedded Web Server SCENARIO: I’ve got five (5) networked Xerox Altalink C8070. They have been configured to scan to email. How To Configure Simple Mail Transfer Protocol (SMTP) For Scan to E-mail. Published: 2020-01-21. Make sure DNS settings are configured correctly. Telnet Into a SMTP Server to Troubleshoot Scan to E-mail on a Computer With Microsoft Windows 2000 / XP Operating System (OS) Make Sure the DNS Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Xerox Color 550/560/570 Printer, Xerox Color C60/C70, Xerox Color EC70 Printer Fault Code 016-765: Unable to Scan to Email. 59? The latest should have xx. Make Sure the Network (Ethernet) Cable on the Back of the Printer is Securely Connected. Click on Connectivity on the left side of the window. Contact the SMTP Server Administrator. (E-Mail Server Settings / DNS settings) 2. Make Sure the SMTP Port and Encryption Settings are Set Correctly for the Mail Server. • Test Connection : Configure the settings for test connection. Related Content How To Ping the Printer Lay a standard size paper on top of the small original. Published: 2016-04-14. Change SMTP Hostname to an IP address. Select the [Static] radio button next to SMTP Server Setup. 2024 Xerox Corporation. All other configuration To enable SMTP authentication, click SMTP Authentication, then from the menu, select SMTP AUTH. Product support for: WorkCentre 6515. Configure Login Name and Password Under SMTP Authentication for Scan to Email Fault Code 016-503 occurs when the device is unable to resolve the Hostname of the SMTP Server using DNS. Fault Code 027-777: SMTP Server Does Not Support SMTP Authentication. The SMTP server name was not correct when sending mail. In the Required Information area, for SMTP Server Setup, to locate an SMTP server, select the required method. All rights The Telnet test is used to check connectivity and communication between the SMTP server and the network. • Check the network connection using the ping command. Perform a Software Reset Using the All Software Option. Configure SMTP (E-mail) Server Settings for the Scan to E-mail Feature Using CentreWare Internet Services (CWIS) Modify DNS / DDNS Settings. Hopefully it didn't appear that I was insinuating that the machine started changing its own settings. Check the Current Printer Level Software (Firmware), and Then Download the Latest Software Release. Innovation. Refer to Configure SMTP (Email) Settings Using Xerox CentreWare Internet Services (CWIS). Product support for: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer, Xerox EC8036 / EC8056 Color Multifunction Printer. ( Sometime this error received) Check SMTP server Or DNs settings. Make Sure the DNS Server Addresses are Correctly Configured into the Device. The Device supports the following methods: plain authentication, login (base 64) authentication, and CRAM-MD5 (challenge-response). Article ID: KB0028350. How hi definition is the file? 200pi? The fault code points to dns. Enter 587 for a Port in the Port Number for sending E-mail / Internet fax Note: Port 587 should be used by default. Make sure to use the following settings in the Email Setup of the Printer. Published: 2021-07-15. The steps performed in the Telnet test mimic what the device does when the Email app is used. Note : This will depend on your email service provider, internet service provider or a Fault Code 017-714 occurs when the device is unable to Communicate with the SMTP server using SSL, TLS or STARTTLS Encryption. Make Sure the Printer's SMTP Server Login, Password and / or Authentication Type Match the Information for the E-mail Server. If the issue persists, contact Support for Consult the network administrator; check the server SMTP authentication method. Upgrade Firmware to Software Version 53. See the troubleshooting section The fix for this is to upgrade the firmware on your Xerox machines, the latest which can be found on support. com in the SMTP Server IP Address / Host Name field. Most jobs are now failing. Fault Code 016-772 occurs when the outgoing SMTP scan data repository address cannot be obtained using DNS. Enter a Primary SMTP Gateway in the E-mail Setup menu. Article ID: KB0363729. Article ID: KB0238779. Xerox D95/D110/D125 Copier/Printer, Xerox ED95A/ED125 Copier/Printer. 23. 33. To access SMTP server settings, for Server to Send Emails (SMTP), click the Pencil icon. Modify the Receiving Protocol to SMTP in CenterWare Internet Services (CWIS) © 1986 - 2024 Xerox Corporation. If you enabled SMTP authentication, click Validation Type, then select an option. Set 'Searchable PDF' as the Default Setting for Scan to E-mail. Manually select a paper size. This setup has been working for the past 3 years with occasional SMTP Failure. Fault Code 027-776: SMTP Server Rejected EHLO Command. xx Disable SMTP Authentication Using CentreWare Internet Services (CWIS) Enable SMTP Relay. Make Sure the SMTP Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Make Sure the DNS Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Fault Code 027-778 occurs when there is no mode specified by SMTP Authentication on the SMTP Server. All If the ping test fails, or the SMTP address is not configured, contact your System Administrator for additional assistance; there may be an issue with the mail server. Click on the SMTP Authentication tab. Change the Subject Line and Message Body © 1986 - 2024 Xerox Corporation. 2. Disable "SMTP Server Not Set Up Error" Message. If the problem persists, contact Support for After you enable SMTP, the email button is enabled on the control panel. Fault Code 017-713 occurs when the connection is refused because STARTTLS encryption is unsupported by the SMTP Server.
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