Xfinity internet customer service Thank you for choosing to work with us here online for account support. Get status information for devices & tips on troubleshooting. Worse than terrible if that is even possible. Ive been trying to reach a rep but the darn chat bot just keeps me in circles. If you’ve tried to get help from AT&T, Comcast or another cable or internet provider lately, you probably know that getting decent customer service can sometimes be difficult. You can also pay your bill via the Xfinity My Account app (Apple and On Xfinity’s website, you can chat with live sales agents or use the shopping tool to learn more about Xfinity internet, phone, and cable TV packages. When viewing my account online, the webpage says that my internet is pending activation. Rockford; Xfinity Mobile Contract Buyout. I tried many times . com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Sending a direct message to @XfinitySupport on Twitter Calling 1-800-XFINITY (1-800-934-6489) Thank you for reaching out @bobc9972 We can assist you with the changes. com. Find solutions for your Xfinity Internet, TV, Voice, Home and other services. 1 Message. Fast, Get the most out of Xfinity from Comcast by signing in to your account. I want to cancel my xfinity internet service. I want my internet to be at the speed im paying for. Then I was charged $9. If you prefer speaking with a representative directly, you can call Xfinity’s customer service hotline at 1-800-XFINITY (1-800-934-6489). Not valid with Learn how to use the Xfinity Assistant to pay your bill, track equipment shipments, and troubleshoot your Xfinity devices 24/7. Also, based on reviews, I knew Xfinity was one of the best cable internet providers. How do I go about joining the NOW internet plan. Monday, December 9th, 2024 4:48 PM. I know how important it is to have a solid connection as I work from home. Offers. I'm having this issue, and Comcast is not being helpful. This is the kind of corporate behavior that enrages consumers. I have went through 3 hurricanes and it is always the same! Xfinity/Comcast does not take these storms serious!!! The electric company has the hard job. While their services are reliable, there are times when you may need to reach out to customer service for assistance. No streaming packages, no VoIP, literally just a 300/100 internet plan. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Xfinity Internet. Call 1-800-XFINITY (1-800-934-6489) to pay your bill over the phone. Thursday, August 29th, 2024 8:46 PM. Whether you prefer speaking to an agent, using the Xfinity app, or exploring self-service options, Comcast provides plenty of ways to get the help you need. Customer Service. The Comcast Internet Customer Service Number, reliable resource for addressing any internet-related concerns. Usually with the internet essentials program an application is needed. Xfinity has 314 locations on Yelp across the US. 95 a month. Xfinity is popular for Internet Service Providers, Professional Services, Home Services. IL. Internet connection keeps d B. 7 support for Now internet at https://www @user_8b556c Hello and thank you for reaching out over our Xfinity Community Forum. You can check for Xfinity NOW Internet location eligibility here: Xfinity NOW Portal Make Xfinity your internet service provider today! All. Contact Xfinity for information about internet plans, upgrading your plan, and technical support. You've come to the right place for help! Customer Care: Comcast Customer Care is available by Visiting xfinity. Hey there, user_5byhb2, thanks for reaching out through Xfinity Forums regarding your internet connection. user_ik8p0m. See answers to your FAQs about NOW Internet. Learn how to determine Xfinity service availability at your address. Tuesday, February 4th, 2025 9:27 PM. NOW internet. Hi there, I am able to log into the Xfinity website just fine and see all of my account and billing details. It has happened several times throughout the day for several minutes, then stays up for a while. Fortunately, my service has been working wonderfully since last Friday. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Gold Problem Solver • 26. mm4594. I was told by Xfinity it’ll be out for another 3 to 7 days. You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. I have been with Comcast for 7 years and will terminate my account at the end of this year. If you need immediate assistance for account or service-related issues or questions, including about the Affordable Connectivity Program, please call 1-800-Xfinity for Xfinity residential services or 1-800-391-3000 for Comcast Business Services. Actual speeds vary and not guaranteed. Frequent Visitor You can receive 24/. In the 'To' line, type "Xfinity Support" there. Now they increased the cost of this 50%. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Please send a Direct Message with your full name and address. I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. Internet Learn how to apply for the Internet Essentials programs, including what’s offered, what the qualifications are, and the steps for application. Something is causing my Internet connection to drop. You can always reach customer support by calling 1-800-XFINITY (800-934-6489), however our team of experts are also here to provide support for your account concerns as well, and we would love to help you out. I pay $115 per month for internet and Xfinity won't even tell me when they are going to restore my service, which I count on for my job. That may be waived since you were part of the ACP program, but the internet essentials team will be able to provide those specifics and eligibility. Customer Care: Comcast Customer Care is available by Visiting xfinity. Would like to change to 400 mb internet and 20 Channel NowTV and was quoted a price of about $127 So I a Learn how to make a Prepaid refill payment on xfinityprepaid. It’s perfect for those looking for a straightforward, prepaid internet option with no credit checks or long-term agreements. Here are the detailed steps to direct message us: • Click "Sign In" if necessary Xfinity customer service is terrible. Learn about reporting issues with your Xfinity services. Not valid with prior mfranch88 Your family members location will need located within the Xfinity footprint and reside at a serviceable address. Please help Offers. If you don’t currently have Comcast Business Internet, visit business. From the More tab in the Xfinity Home app, click Chat with an Agent. Comcast has the worst customer service I have ever experienced. Sign in with your Xfinity ID Enter your Xfinity ID Email, mobile, or username 0. services. They will need an active Comcast cable connection to the home. Lower internet speed. Recently, my financial situation has changed, and I now rely on Medicaid and SNAP to help manage ex Pay online or with the Xfinity app, or discover even more ways to pay with Quick Collect Pay your Xfinity bill anytime, on any device Comcast Business customer? Pay your bill here. Includes $10/mo automatic payments and paperless billing discount with a stored bank account. If you do prefer to call us, you can reach our customer service at 1-800-934-6489. Reduced speeds after 30GB of usage/line. If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. Xfinity wouldn't allow me to use lifeline to pay for the service. Find the fastest way to contact a Xfinity customer service representative by phone or online. Skip to main content. Get Xfinity Internet with xFi to get fast WiFi speeds and home internet service. It seems Xfinity is doing upgrades to the system. With multiple contact options, including live chat, social media, and the Xfinity My Account app, Comcast ensures that customers have access to timely and effective support. intimidator2000 +2 more. The primary contact phone number for residential customers is 1-800-XFINITY (1-800-934-6489). Think I will solder all connections and take cost of the bill Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Albuquerque; Xfinity Mobile Contract Buyout. Residential Internet Service Provider Satisfaction Study, Xfinity ranked below average in the East region, where I live in Rhode Island. 3 Messages. Contact number. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Hello. I would like to take a closer look at your modem issues and see what we can do to get this corrected. st/35Dr7MH. However, when click the "upgrade speed" link on my Customer Service. I had signed up for xfinity internet and tv. The most straightforward way to reach Xfinity is by calling their main customer service number at 1-800-XFINITY (1-800-934-6489). Click on the account icon in the upper righthand corner of Xfinity. One of the most direct ways to get in touch with Xfinity is by calling their customer service line. Loyal customer for 20 yrs. Type your message in the text area near the bottom of the window. Contact Customer Service at (800) 391-3000. Their AI should be change to [Edited: Language]. Not valid with The "To:" line prompts you to "Type the name of a person". I always get electric then 2 - 6 weeks later I get internet! Why you have 4000 electric trucks and only 6 guys for a whole county working Xfinity so it takes them a month. Up to $2,500 to pay off your current phone contract. I own all my equipment, so I do not expect Xfinity to be troubleshooting modems, gateways, anything; that is all on me since I own it. I am an Xfinity customer that has been forced to put of with there worthless service every day for a week as it goods out and says "no internet connection' and yet unplug power and it reboots after losing ten minutes of a show or game. Not to mention, yesterday in attempt to negotiate a new deal, the lack of communication and terrible customer care over the phone with a Xfinity agent prompted us to “My parents had Xfinity Internet, and there were no problems,” said Chantel Buchi, an Xfinity customer in Salt Lake City. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Make Xfinity your internet service provider today! All. Tuesday, February 4th, 2025 12:09 PM. We can assist you from here with any account or service issue. How is that possible when i should be At my current address, I have had Comcast Internet since 2013. The link t Skip to main content Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for You can also contact customer service through the app’s messaging feature. user_vqnxi6 Our customer service number is 1-800-XFINITY (1-800-934-6489). Physical card can be used where Debit Mastercard is accepted. Get in touch with Comcast Business. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. Xfinity internet plans have a 1. What are Comcast’s customer service hours? Comcast customer service is available 24/7 for technical support, while billing and other queries typically have specific business hours. com to get started. You can also ask questions, get support articles, or connect with a live You may qualify for Internet Essentials if you live in an area where Xfinity Internet service is available and: Participate in assistance programs like the National School Lunch Program, housing assistance, Medicaid, SNAP, and others Xfinity customer service phone number. They want me to use the Xfinity app to activate the Get reliable and fast home internet in Framingham. Find outage information for Xfinity Internet, TV, & phone services in your area. This line is available 24/7 for general inquiries including billing questions, service issues, technical support, and more. “So when we got our own place, Xfinity was the first internet service I thought of ordering. Xfinity website won't let me see Internet plan options. Current plan is 400 mb internet with 125 tv channel Cost $139. The Xfinity sales page lets you bundle services and compare factors Comcast Xfinity is one of the leading providers of internet, cable TV, phone, and home security services in the US. No internet service looking for a number to call. This number is available 24/7 and will connect you with a representative who can assist with a variety of inquiries ranging from billing issues to technical support. Xfinity phone number: Call 1-800-934-6489 for Xfinity customer service. Thursday, December 19th, 2024 10:13 PM. An official employee, such as myself or whoever is first available, will Comcast Internet Service has Flex 4K streaming and hotspot services. user_5byhb2. user_g4g2e0. Find Xfinity Customer Service numbers and other contact information. Thanks for taking the time to post in our Xfinity Community Forum. S. High-power internet + Unlimited mobile. Low customer satisfaction ratings: In J. Not valid with prior . The key is to get a human being on the line. @user_5nbx79 We appreciate your time in reaching out to us here on our Xfinity Forums. Access the support you need on all your devices, troubleshoot issues, manage your account, and more. Friday, February 7th, 2025 12:16 AM. Make Xfinity your internet service provider today! All. You’ll see current and past bills here, and can set up autopay for your convenience. I tried to go online today to see what other packages are available to me, as an existing customer. Contact Xfinity Support Now. NOW Mobile is a flexible, affordable, prepaid mobile service backed by the Xfinity network. I was checking to see when my internet service will be restored? Many other individuals in my neighborhood have access to internet and I was wanting to see when mine would possibly come back up? Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance Walk me thru setting up router Monday, January 27th, 2025 12:46 AM. Press Enter to send it. It seems like the Xfinity Internet goes out every couple weeks. View Plans for Xfinity. 2K Messages. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. We would be more than happy to help with any questions/concerns you may have. Phone: Xfinity X1 cable customers who have downgraded or disconnected Xfinity Internet service may no longer have access to some X1 internet features. Monday, February 3rd, 2025 4:07 I am an Xfinity customer with internet only. For future reference, I would recommend creating a new post regarding your question, so it can be more properly addressed, and you can view the steps on how to create a new post regarding a question or concern by clicking here https://comca. 5 months ago. Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Cancel Post. com and click on billing. We can take care of everything right here through our platform. New to the Community? Start Here. They even put the poles. That being said, its ratings were above average in every other region in the country: the North Central region, the South, and the West. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers. Power’s 2023 U. You may use our Xfinity Assistant here to chat with a live agent 24/7. Data thresholds and savings may vary. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. But if you do go over, Xinifty gives customers a pass for the first data overage. As a general rule, the faster your internet speeds, the more expensive your internet Get the most out of Xfinity from Comcast by signing in to your account. Reach Xfinity customer support by phone at 1-800-XFINITY (1-800-934-6489). Houston; Xfinity Mobile Contract Buyout. Learn how to pay your bill, troubleshoot issues, set up appointments and more with Xfinity Assistant is a chatbot that can help you with various Xfinity issues, such as billing, TV, internet, and more. Philadelphia, PA . before resetting again. Visit My Account online or download the Xfinity App, the choice is yours. I feel powerless in this ci Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). Sign in. Zero service, no accountability, a Hello, @user_admin2024!Thanks for reaching out by creating a new post about your chat concerns. M. NM. And if you have X1 TV, just press the A button or say "Help" into your Voice Remote. There are several convenient ways to pay your Xfinity bill. 95 plus the cost of ooma for my phone service, which is far cheaper than paying for regular phone service. I am afraid I can't afford this. Find a store. 3. 1. 0. I can look into this further with you and help find a resolution. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Sending a direct message to I paid my $45 for my prepaid internet on 3rd of month (yesterday) and my internet is off. 6 Messages. Xfinity Community Forum. Login to your account at xfinity. (Sadly, introverts, there’s no Comcast Xfinity email to reach customer support—although you can reach them through text or social media if you prefer those routes. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Ad-free. NOW Internet is a new prepaid high-speed home internet option backed by the reliable Xfinity network to give you a consistent connection at a great value. Hello, I have been a loyal Xfinity customer for many years, consistently paying my bills on time. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. bossjock77. I'm sorry to hear about the service issues you've been experiencing with slower-than-expected speed and its effects on your job. We have been a long time loyal customer for well over 15 years to Comcast/ Xfinity. user_xtxteb. It never came back on. 44. You have reached the right Xfinity data caps. Xfinity is the largest internet service provider (ISP) in the U. Their customer service with Xfinity stinks. When you call the Comcast Xfinity Customer Service phone number, you’ll encounter an automated system In a Consumer Reports member survey, home internet customers report poor value, lack of choice for internet, pay TV, and bundled plans. Xfinity also Get the most out of Xfinity from Comcast by signing in to your account. I had Knowing how to call Comcast customer service can make resolving issues with your internet, TV, or other services much simpler. 2 TB data cap—plenty of data for the average customer. Jacksonville; Xfinity Mobile Contract Buyout. After that, you get hit with a $10 fee for every 50 GB over your cap, up to a maximum of $100 a month. I am a live person and can help you via Forums. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! Call the Main Customer Service Number. TX. You could also try the phone number on your bill user_zm3jvo, Thank you for reaching out to Xfinity Support. Xfinity's internet service can offer users a internet speeds from 15Mbps to 1,000Mbps. Since my neighborhood has never had xfinity they needed to dig a line to my house. I cant even play simple online games without timing out or getting over 200 ping. Katy; Xfinity Mobile Contract Buyout. Internet Upgrade Order Pending. The rating indicates that most customers are generally dissatisfied. I’m tired. Make Xfinity your internet service provider today! Physical card can be used where Debit Mastercard is accepted. U. Would you please send a direct message with your name and complete service address? Internet problems. To do so, click on the chat icon located at the top right of this forum Make Xfinity your internet service provider today! All. Find a local contact number. Influence-free. Not valid with The internet essentials team is best reached by phone at 1-855-8-INTERNET (1-855-846-8376). Pay online or with the Xfinity app . Shop Xfinity offers, pricing and packages at the right price for your needs today! Get the most out of your service, troubleshoot issues, even watch help videos. user_vffgjx. One card issued for total qualifying amount. What issue did you need assistance with? 0. Limit one $2500 prepaid card amount per customer/account. I’m so frustrated. Xfinity For full functionality of this site it is necessary to enable JavaScript. New Xfinity Gig Internet or above customers only. 5. Stream, work, game, and learn with Xfinity Internet today! Shopping from Enter Address. To sign up for Xfinity home internet service, call 1-800-XFINITY (1-800-934-6489) or click the button below. D. FL. Customers without Xfinity Internet who attempt to access these apps/features going forward will see the following upsell message on their TV: "This feature requires Xfinity Internet. I only use this for my phone service, Ooma, so I pay 9. Support. Prepaid internet. We are here to assist you with billing, technical support, account management or any other questions or concerns you have. Comcast has horrific customer service. There was no opportunity to connect a real person from customer service. I had Internet until about 12:30 PM on Monday, July 8, 2024. The only customer service number we have to speak to an agent is the 1-800-Xfinity one. Internet keeps Dropping. You can also use this platform (Xfinity Forums) to create posts regarding any service or account questions or concerns you may have, allowing the community as well as our Digital Care Team to help in Discover how to optimize your Internet speed and troubleshoot connectivity issues. A drop-down list appears. But the cost for cable and internet service plus the device fees monthly have gotten to high. Press Enter to send it @user_3f522e Thanks for reaching out to us, sorry to hear that you are having continuing issues with your internet connection, that is not the experience we want for you. Check Xfinity availability at your address and customize your plan. It’s everything you You can also visit a local Xfinity Store to cancel your Xfinity service in person. XfinityJoeTru +42 more. Find the right speed of service for your home by answering a few simple questions to have Comcast match you with the right plan. Customer service. Looking to change or cancel NOW Internet? Customer Service. We would love to help right here, we are a corporate based team and the best ones for any style support you might need. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable ATTN: Service Change Requests 1701 JFK Blvd. The official website is xfinity. However, if you prefer to speak with someone on the phone you can contact our Customer Service team by calling 1-800-934-6489. I transferred my service on 9/28/23 and still cannot get customer service to give me accurate information, such as what is my current account number! I have made numerous calls and is always referred to chat(no help). Read below to see the top rated Xfinity businesses on Yelp and their customer service rating. That is absolutely ridiculous. user_i7qkio. com to pay your bill, check your balance, see your Find information about your rights and how to contact Xfinity. Discover how to manage your services, update passwords, pay your bill, view statements, and more. 2. How can I speak to a live agent? To speak with a live agent, call COMCAST and follow the prompts or use the chat option on their website or app. This number is available 24 hours a day, 7 days a week, so you can reach out whenever it’s convenient for you. comcast. aaid zdqau inoyqfd vlsxr mazde psxs cdgsbxy bawi cds dfcco dvalf htvb wzv euucovu ltsza